Most plumbing problems don't wait for business hours, and neither do we. Our Guston dispatch board is staffed around the clock so a real person answers, not a voicemail.
We built Street Wise - Plumbing around a simple idea: the plumber who shows up should be the same caliber of professional whether it's a leaking faucet or a full sewer line replacement. Every technician working under our name in Guston, KY is licensed, insured, and trained on the specific fixture ages and pipe materials common to homes here.
Our dispatchers know the neighborhoods of Guston well enough to tell you roughly what's driving a call before the truck even arrives — older sections tend toward galvanized pipe issues, newer builds toward fixture and appliance connections.
Training doesn't stop after licensing. Our Guston team runs regular refreshers on code updates, new fixture technology, and the material mix specific to Guston, KY construction, so a repair holds up to inspection, not just to a quick test run.
A surprising number of the emergency calls we take in Guston started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Guston are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Guston home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Guston, KY can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
Faucets, toilets, garbage disposals, and shower valves get installed to code, with old connections checked for corrosion rather than just reused out of convenience.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
We route the closest qualified technician in Guston, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across Guston, KY so we can usually get to you same-day.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Guston
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Guston resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Guston customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Guston
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Guston
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Guston
We cover Guston proper and the nearby unincorporated areas throughout Guston, KY, and dispatch routes the closest available truck regardless of which zip you're in.
If you're near Guston but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Guston dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Guston home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Regularly. Guston has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover Guston and a broad radius of surrounding communities throughout Guston, KY — see the coverage list below for specific zip codes.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer Guston jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Guston, KY — call +1-844-833-0201.
Call +1-844-833-0201